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What is Cummins Care Marine?

What is Cummins Care Marine?

Cummins is among the top producers of marine engines and a variety of other marine and diesel equipment. However, even the best engines break down sometimes and they certainly need regular maintenance.

Fortunately, Cummins has a wide network of partners where you can get the best service and original parts. The most reliable place to get everything you need for your Cummins in San Diego is PCE. There you can get all the support you need on account of your Cummins Care Marine service. But what is Cummins Care Marine and what does it cover?

What Is It?

This is a service which Cummins established in 2014 in order to ensure that you can get the best possible service anywhere in the world. This service comes atop the already existing Cummins Warranty. The aim of this program is to minimize your downtime and ensure that your productivity doesn’t suffer.

Who Is Covered?

This particular service is oriented towards recreational clients. Boat owners with Cummins engines such as QSC, QSL, QSB, and QSM recreational engine are included into the program. All Cummins Care Marine mechanics are skilled and certified to be able to assist you with any kind of problem you encounter.

What’s more, these specialists are available to you 24 hours a day, 7 days a week to ensure that you never have to wait for service and can resume enjoying the Cummins experience as soon as possible. 

What Is Covered by It?

There are some key issues which are covered by the Cummins Care Marine program. First of all, you can find the closest authorized repair location. This is important because only an authorized repair location can ensure that your warranty is not void and that you are getting genuine Cummins parts. If you violate this provision, you risk losing your warranty.

Cummins Care Marine service can help you schedule a repair or maintenance at a certified location. Additionally, they can help you go through the entire repair process and provide you with steady and reliable communication with the certified service during the repair. This way, you can know what is happening at all times without the need to drive to the location in person.  

Where Can I Get Service?

Cummins has a wide network of partners, so you can find service wherever you are in the world. However, this Cummins Care Marine makes it much easier and more reliable to find places which are genuine partners supported by Cummins. There is an online service provided by Cummins to find partners worldwide.

Just type in your current location, and you will be shown the nearest location where you can get service. Your next step is to schedule the repair.

What Do I Need to Do?

In order to use the Cummins Care Marine service, you need to provide some information when communicating with the service. First of all, you need to let them know that you are a boat owner with a Cummins engine. Here’s the information they will require of you. It is useful to have all of that information ready, so you wouldn’t waste your time.

·         Your contact information, like your name, your phone number, and your email address.

·         Your Vessel’s current location and the serial number of your Cummins engine

·         Your vessel type, including the brand, the model and the production year.

·         Your propulsion type and the hours on the engine.

You will be given a work order number. Your inquiry will be tracked by that number until it is complete, so remember it.

The licensed Cummins San Diego partner is PCE. With over 40 years of experience with marine engines and other equipment, PCE is reliable and skilled enough to be selected as a partner by the US Navy. Contact today for more information.

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At PCE, we pledge to provide you with the highest level of integrity and expertise; to recommend only what’s good for you and your situation; to use all resources possible to minimize downtime; to give the best value for your dollar; and to stand by our work and our word.

Contact Us

California
Corporate Headquarters
1620 Rigel Street
San Diego, CA 92113
Phone: (619) 235-0961
Fax: (619) 233-5096 
California
Diesel & Motor Division
3376 Main Street
San Diego, CA 92113
Phone: (619) 235-0961
Fax: (619) 687-0038 
Hawaii
99-1221 Halawa Valley Street
Aiea, HI 96701-3281
Phone: (808) 486-6600
Fax: (808) 845-1652 
Washington
920 West Marine View Drive
Everett, WA 98201-1300
Phone: (425) 257-9065
Fax: (425) 259-6851